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10 Examples of Microtransactions

 , December 14, 2017
Microtransactions is the practice of selling virtual goods for a small fee. It is a business model associated with games, mobile apps and online communities. The following are illustrative examples.

Functions

Unlocking functions of an app.

Features

Features such as game levels and characters.

Content

Content such as stickers that can be sent to friends in a messaging app.

Powers

Powers and abilities in a game.

Gifts

Virtual gifts such as jewelry.

Tools

Tools, machines and vehicles such as a spacecraft that can be used in a virtual environment.

Fashion

Fashion and accessories that can be worn in a virtual environment.

Consumables

Things that can be used once such as a magic potion in a game. This is essentially the virtual equivalent of fast moving consumer goods.

Loot Box

A box filled with random items. In many cases, there is a chance to win a rare and valuable virtual good. As such, loot boxes may fall under gambling laws in some jurisdictions.

Gacha

A virtual vending machine that dispenses a random virtual good that may be rare or valuable.

Notes

Microtransactions is a large scale industry that is becoming a dominant business model for some types of software and games.

Ethics

Microtransactions require easy payments as they are small and a full payment process interrupts gameplay. As such, there have been many cases where players claimed purchases were accidental.
It is important to make it clear that microtransactions are real world payments in the context of a completely virtual environment.
Games are often designed to build a compulsive desire for regular purchases of virtual goods. Game designers are good at this and it can become a bit manipulative.
Microtransactions can make video game addiction a serious problem with financial and social repercussions similar to gambling.
The ethics of including microtransactions in games that are clearly designed for children. In some cases, this may be viewed as an sales pitch aimed directly at a child.

Customer Experience

Popups and other interruptions that are commonly used to sell microtransactions can take away from the game experience. This is particularly unpopular in a game that has an regular upfront price that then proceeds to nag players for small payments. This can result in poor ratings and a failed product.
Overview: Microtransactions
Type
DefinitionThe practice of selling virtual goods for a small fee.
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