Business Decisions
Business decisions may involve many stakeholders such that they often involve social processes. In the end, it is better for a decision to be made by a single leader with accountability. Consensus decisions are problematic as they reflect social compromises and can lack accountability.Determining the ownership structure of a new business. | Selecting a location for a new restaurant. |
Prioritizing 3 projects out of a list of 90 project proposals. | Deciding to grant a refund requested to a customer. |
Hiring 2 employees after interviewing 41 candidates. | Choosing a name for a new business. |
Selecting a package design from dozens of proposed designs. | Choosing a logo with a process of market testing. |
Selecting a supplier for a part. | Determining the layout and interior design of a new office. |
Discontinuing a partnership due to low performance. | Laying off employees in order to save a failing business. |
Increasing the quality of a product in order to improve reviews. | Retiring a legacy technology. |
Redesigning a business process. | Restructuring business and technology departments into small integrated teams. |
An airline that changes its policy regarding animals in the cabin. | A hotel that decides to renovate aging rooms. |
A tech company that decides on a design change for a popular mobile device. | A sales team that decides to participate in an industry conference. |
A customer service representative who decides to offer a customer an incentive not to cancel their account. | A restaurant that decides to invest in a summer patio expansion. |
A software company that decides to launch a digital advertising campaign. | A utility invests in a solar project. |
A cafe that diversifies by offering takeout meals. | An insurance company that approves a claim for a loss. |
A homebuilder that hikes prices in response to lumber costs. | Reformulating a yogurt product to be 100% natural and organic. |
Retraining all customer service staff after an incident that caused negative publicity. | Changing working rules to improve employee satisfaction. |
Setting sales quotas and incentives for a quarter. | Establishing distribution partnerships to sell into the German market. |
A ski hill that decides to retarget its marketing towards snowboarders. | A farmer who decides to test a new crop. |
A fast food restaurant that discontinues operations in a politically unstable location. | A video game company that decides to change its revenue model to eliminate game-interrupting offers. |
A movie franchise that decides to license its trademarks to firms with questionable quality in order to cash-in on a popular film. | A technology company that plans to in-house its customer service functions in order to improve service. |
Discontinuing an unprofitable product. |
Personal Decisions
Personal decisions are often an informal process of questioning, research, reflection and thought. Nevertheless, these can benefit from decision making processes such as a decision rationale.A child who decides to join a soccer club at school. | A cosplayer who invests in an expensive costume. |
A musician who decides to join a band. | Accepting / quitting a job. |
An employee who decides to dress more formally at work. | Attending a social event to network and build relationships. |
Choosing a major in university. | Choosing an investment for savings. |
Deciding to learn from a failure, mistake or disappointment. | Deciding to throw out the things you rarely use to declutter. |
Discontinuing a bad habit. | Establishing a new routine. |
Establishing a plan to reduce household costs. | Experimenting with a new way of studying. |
Initiating a new diy project. | Purchasing a home. |
Reducing media consumption to spend more time on "real life." | Reorganizing your apartment. |
Sustaining a friendship. | Using self-discipline to achieve greater results in your profession. |
Working longer hours to try to get a promotion. |
