Know-how
Practical knowledge related to completing tasks and activities in a particular industry or domain.Tacit Knowledge
Abilities that are difficult to communicate or teach such as design sense.Dispersed Knowledge
Knowledge that is dispersed across your organization such that different people hold the key to answering relevant questions. For example, the three people who together can answer the question "why did we build this system?"Situated Knowledge
Highly local knowledge such as a technician who knows how to turn a particular valve that always gets stuck.Organizational Culture
Knowledge specific to your organizational culture such as a manager who understands the motivations and tendencies of other managers who can use this knowledge to influence them.Generalist Knowledge
Broad foundational knowledge such as an architect who communicates to dozens of specialists in different domains and speaks their language.Expert Knowledge
Detailed knowledge about a particular domain such as a web designer who knows the details of several web standards and technologies.Information
Knowledge that has been captured and represented as information such as documentation, checklists and training materials.| Overview: Organizational Knowledge | ||
Type | ||
Definition | The collective knowledge and abilities possessed by the people who belong to an organization. | |
Related Concepts | ||
