Diligence is the level of attention and care that you dedicate to your work or interests. The following are illustrative examples:Responsibility is the duty to do something. Diligence implies a responsibility is conducted with effort and attention such as an aircraft mechanic who avoids distracting personal conversations during a task that demands attention.Accountability is the duty to account for the failure or success of something. For example, a manager who closely monitors delegated work to step in and provide guidance if the work is substandard.Adherence to a system, code, ethic, rule, process or procedure such as an aircraft mechanic who strictly follows a safety checklist as opposed to improvising.
Sensitivity to the minor details of a task or interaction. For example, a customer service representative who notices a customer doesn't seem satisfied with the answer to a question who asks "Does that answer your question, or was there something else?"Devoting your full energy to your work. For example, an equity analyst who gets up at 3 AM for an earnings call in another timezone who is still in the office at 8 AM.
ConcentrationConcentrating on the task at hand. For example, a newspaper editor who completely focuses on a demanding task for 3 hours without interruption in order to meet an afternoon deadline.Conforming to the expectations and norms of a profession such as a sales person who is always polite and respectful towards customers.
Due DiligenceDue diligence is the level of care that can be reasonably expected before taking a risk. For example, investigating the reputation and stability of a firm before signing a partnership agreement with them.
SummaryDiligence is the drive to set a high standard for your own work and behavior. This is associated with professionalism, attention to detail, focus and persistence.Next: Discipline
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