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36 Examples of Work Decisions

Work decisions are directions that are issued in a professional role. Making decisions is a basic organizational function and professional competency whereby all strategy, administration, plans, designs and processes depend on decisions. The following are common work decision scenarios followed by a few concrete examples.
Approving / Rejecting a Customer Request
Approving a Budget
Assigning Work
Awarding / Recognizing Employees
Canceling a Failed Project
Changing a Policy
Choosing a Retail Location
Choosing an Office Location
Clearing Issues
Composing a Communication to Stakeholders
Crafting a Brand Identity
Crafting a Strategy
Criticizing an Employee
Designing a Process
Designing a Product
Designing a Role
Designing an Office Environment
Financing / Refinancing a Small Business
Framing a Message to Investors
Giving Employee's Feedback
Hiring an Employee
Implementing an Internal Control
Initiating a Project
Positioning a Product
Reviewing Employee Requests
Setting Team Goals
Solving Problems
Structuring Compensation
Structuring Measurements & Metrics
Structuring Reports
Structuring Sales Incentives
Structuring an Organization
Taking on an Action Item
Terminating an Employee


Delegation is the practice of empowering employees to delivery objectives and make certain decisions.
A hotel manager delegates customer service decisions to front desk staff. The acting front desk manager decides to deny a customer demand for a free upgrade as they view the request as unreasonable. The customer escalates to the hotel manager who supports the front desk team by not undermining the decision.


In the context of an organization, decisions always belong to someone whereby they ultimately belong to the head manager of the organization such as a CEO. Where decisions aren't made, an organization may be dysfunctional and inefficient.
A product has poor reviews and generates negative publicity that is damaging a valuable brand. The product management team talks about the problem over the course of months and years but never arrives at any decision to address the situation.

Do Nothing Strategy

A do nothing strategy is an active decision to do nothing. This can be a reasonable choice that shouldn't be confused with indecision.
A software team discusses a competitive threat due to new features in a competitor's product. The product manager feels that customers will find the feature annoying such that the best competitive response is to do nothing (i.e. not respond with a similar feature).

Decision Modeling

Decision modeling is the process of formally defining a problem, decision criteria and alternatives. The final decision is documented as a decision rationale.
A restaurant is planning a new location. They list 8 criteria for the new location. Analysis is performed that evalutes 2400 locations against these criteria. The business development manager is presented with a short list and makes the final decision by personally visiting each location to get a feel for each.

Abilene Paradox

The abilene paradox is the tendency for groups to make consensus decisions that all members of the group view as irrational. This occurs as a decision reflects the dynamics of a conversation that can include elements such as groupthink, compromise and political competition that don't tend towards logical outcomes.
The operations team of a shopping mall has a meeting to discuss how to respond to a local health outbreak. They decide to close half of the parking spaces and half of the bathrooms at the mall. No single member of the meeting can explain why the decision makes any sense. A decision rationale is issued but uses vague language that doesn't capture any actual reason for the decision.


Accountability is the principle that a single individual is responsible for the outcome of a decision or strategy.
The manager of a hotel is asked to explain why safety incidents continue to occur when they have been tasked with reducing them. The manager points to the decisions of a "safety committee" in an attempt to avoid accountability.

Consultative Decision

A consultative decision is the practice of making the decisions you are responsible for by asking for advice from experts and stakeholders.
A mayor of a city has committed to improve local quality of life. They consult urban planners, budget committees and community members to form a plan to make some streets nearly car free.

Decision Making

This is the complete list of articles we have written about decision making.
A/B Testing
Abilene Paradox
Abstract Concept
Analysis Paralysis
Analytic Reasoning
Benefit Of Doubt
Boil The Frog
Choice Architecture
Cold Logic
Collective Intelligence
Convergent Thinking
Critical Thinking
Decision Analysis
Decision Authority
Decision Balance
Decision Costs
Decision Fatigue
Decision Framing
Decision Mapping
Decision Modelling
Decision Quality
Decision Rationale
Decision Support
Decision Tree
Devil's Advocate
Disagree And Commit
Divergent Thinking
Emotional Intelligence
Failure Of Imagination
Group Decisions
Keep It Simple
Maximax Criterion
Minimax Criterion
Motivated Reasoning
Non Decision
Normative Model
Opportunity Cost
Paradox Of Choice
Pareto Analysis
Predictive Analytics
Preserving Ambiguity
Reverse Brainstorming
Sanity Check
Serious Game
Strategic Dominance
Thought Experiment
Visual Analytics
Visual Thinking
More ...
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Decision Making

A list of decision making techniques.

Decision Making Examples

Examples of business and personal decisions.

Disagree And Commit

The definition of disagree and commit with examples.

Leadership Decisions

An overview of leadership decisions with examples.

Effective Decision Making

An overview of effective decision making with examples.

Planning Examples

An overview of planning with examples.

Personal Plan

Full examples of a personal plan that can be used as a template.

Personal Accountability

An overview of personal accountability with examples.

Preference Definition

A few definitions of preference with examples.

Decision Examples

Examples of decisions made with different decision making approaches.

Personal Decisions

An overview of personal decisions with examples.

Decision Goals

An overview of decision goals with examples.
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