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Process capital is a class of intangible assets that improve an organization's business processes. The following are common examples.KnowledgeInformation that is used by employees to conduct processes such as a set of instructions.ProcessesThe design of business processes.SystemsTechnologies that improve process efficiency with automation. For example, a system that orchestrates processes.ToolsTools used by people to complete processes. For example, an application used by call center employees.DataData that is used to plan, execute and optimize processes such as a customer database.|
Type | | Definition | | Notes | Process capital is a type of structural capital.Structural capital is a type of intellectual capital.As a type of structural capital, process capital doesn't include the talent of your employees to complete processes. This is considered "human capital." | Related Concepts | |
Capital
This is the complete list of articles we have written about capital.
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A list of common types of capital.
A definition of capital goods with examples.
The definition of capital with examples.
A definition of structural capital with examples.
Assets that have no physical presence.
The 3 main types of intellectual capital.
The basic types of natural capital.
The definition of capital investment with examples.
The definition of social capital with examples.
A definition of cultural capital with examples.
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