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top   »  business   »  business processes   »  process automation   »  process orchestration

What is Process Orchestration?

 , updated on
Orchestration is the automated invocation of processes and human tasks at the right time with the right data to achieve a business result. It can be implemented with a generic tool such as a workflow engine or custom algorithms.
Overview: Process Orchestration
Type
Process Automation
Definition
A controller that calls the steps in a process or multiple processes in response to events and data.
Example
When an order is placed, an orchestration engine calls automated processes to provision the order and set the customer up in a billing system. If the customer has made a special request, a ticket is created for a customer service representative to contact the customer.
Related Concepts
Choreography

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