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Orchestration is the automated invocation of processes and human tasks at the right time with the right data to achieve a business result. It can be implemented with a generic tool such as a workflow engine or custom algorithms.
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Type | Process Automation | Definition | A controller that calls the steps in a process or multiple processes in response to events and data. | Example | When an order is placed, an orchestration engine calls automated processes to provision the order and set the customer up in a billing system. If the customer has made a special request, a ticket is created for a customer service representative to contact the customer. | Related Concepts | Choreography |
Information Technology
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