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10 Examples of Structural Capital

 , updated on November 18, 2017
Structural capital is intellectual capital that is independent of employees. Most of a firm's knowledge exists in the minds of employees. Structural capital is any tool, process or information that helps a firm to retain knowledge or use it to achieve objectives. The following are illustrative examples of structural capital.

Data

Data such as a list of customers.

Documentation

Information created by employees to document processes, procedures, policy, know-how, research, decisions, failures and any other useful knowledge.

Media

Media such as a training video.

Principles

Principles, norms and rules that are adopted as part of a firm's organizational culture.

Processes

Business processes such as a semi-automated process for fulfilling orders.

Procedures

Documented human steps for achieving a result.

Methods

Exact steps executed by a machine or system. For example, an algorithm for calculating risk.

Tools

Technologies that help employees complete work such as an application.

Automation

Technologies that complete work automatically such as a system or robot.

Intellectual Property

Intellectual property such as brands, trademarks, patents, copyrights and trade secrets.
Overview: Structural Capital
Type
Definition
Intellectual capital that is independent of employees.
Notes
Structural capital is commonly broken down into three components: organizational capital, process capital and innovation capital.
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Data Asset
Financial Capital
Fixed Asset
Human Capital
Individual Capital
Intellectual Capital
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Natural Capital
Physical Capital
Process Capital
Property
Public Capital
Relational Capital
Social Capital
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