Strategy Formation
Identify vision, mission and strategy.
Change Scope
Delineate the scope of the change.
Change Roadmap
Sketch out a vision for how the entire strategy will eventually be achieved.
Change Goals
Articulate the measurable objectives of the change.
Change Outcomes
Identify how the success or failure of the change will be evaluated and measured including key performance indicators.
Change Milestones
Identify key milestones in the change that will be opportunities to celebrate successes and recognize agents of change.
Stakeholder Identification
Map out who is to be responsible, accountable, consulted or informed.
Stakeholder Analysis
Identify the perspectives of stakeholders and plan to handle objections to the change.
Change Roles
Identify sponsors and assign people to lead change.
Change Readiness Assessment
Identify the challenges that the organization will face in achieving the change.
Change Impact Assessment
Assess the impact of the change on the organization including processes, systems, people, culture and organizational structure.
Change Risk
Identify change execution risks to be incorporated in project risk management.
Communication Plan
A plan for pitching the change, engaging stakeholders, incorporating their feedback and addressing their concerns. This plan can include progression from feedback to steps where stakeholders are asked to demonstrate that they are on board with the change such as sign-off.
Change Management Process
Identify how change management will lead throughout the entire change to sideline resistance, clear issues and support agents of change.
Training & Development
Identify training and competency requirements.
