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A change agent is an individual who makes a significant contribution to a program of change. The term is used to identify the realities of a program, project, strategy or policy independent of roles and responsibilities. In many cases, people resist change even if they are officially part of the team implementing the change. Change agents are those who are completing work or making the change happen. This can include contributions that far exceed the individual's authority or role in the organization. It is a common change management practice to identify, empower and reward change agents. The following are illustrative examples.
The official leaders of a project such as the project sponsor are disengaged. A project manager fills in this role and effectively leads the entire project. DesignA technical design delivered by a lead architect is inadequate and a developer emerges who fixes it.EducationA school board directs schools to place a strong emphasis on problem solving and critical thinking with guidelines such as prioritizing workshop activities in the curricula. Some teachers ignore this guideline while others run with it in a creative way.
ExternalA lead developer who works for a vendor ends up being the primary driving force behind a project when insiders are resistant to the change.|
Type | | Definition | An individual who makes a significant contribution to a program of change. | Related Concepts | |
Change Management
This is the complete list of articles we have written about change management.
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A list of change management first principles.
An overview of organizational change fatigue.
The definition of resistance to change with examples.
A definition of restructuring with examples.
The common types of implementation.
A definition of internal stakeholder with examples.
A list of common change management metrics.
The definition of status quo with examples.
A list of leadership techniques.
The common types and styles of leadership.
A definition of principles with business examples.
Common ways to set expectations.
The basic elements of constructive criticism.
The definition of self-organization with examples.
The common types of social status.
An overview of humble leadership.
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