|
| |
A problem statement is documentation of a problem or opportunity for improvement. These are a starting point for change proposals such as action plans, business cases and project charters. Problems statements aren't requirements or solution designs. They simply state a problem without making assumptions about solutions. The following are illustrative examples.
BusinessBusiness problems are stated at the level where they are directly solvable. For example, a specific improvement that would make a product more competitive on the market. As a counterexample, general problems such as low employee moral, productivity issues or dropping revenue aren't directly actionable. UsabilityDocumenting a usability issue from real users. Some designers document problem statements from fictional users because they lack engagement with customers. For internal apps, usability issues are always captured from end-users and business units.
ProjectsPrograms and projects often have broad problem statements that have little detail because they are a small part of a business case or similar document that may include background and financial analysis that builds an investment case for an initiative. Project problem statements are essentially executive summaries that are consumable and memorable. In other words, message framing is more important than detail.
OperationsAn operations problem is a failure of execution such as a system outage. These are first recorded as incidents whereby a problem represents the root cause and incidents represent symptoms of the root cause.NotesA problem statement is a starting point for initiatives and fixes. This specifically excludes assumptions about solutions. The point of a problem statement is to force separation of problem and solution.
Business Problems
This is the complete list of articles we have written about business problems.
If you enjoyed this page, please consider bookmarking Simplicable.
An overview of common business problems.
A list of common business issues.
The definition of internal risk with examples.
The definition of internal issues with examples.
An list of common business challenges.
A list of common business situations.
A guide to project management.
The common types of resistance to change.
The common types of management failure.
The true opposites of process.
An overview of change management with examples.
An overview of administration with examples.
An overview of management plans with examples.
An overview of management challenges with examples.
A definition of work plan with examples.
TrendingThe most popular articles on Simplicable in the past day.
Recent posts or updates on Simplicable.
Site Map
© 2010-2023 Simplicable. All Rights Reserved. Reproduction of materials found on this site, in any form, without explicit permission is prohibited.
View credits & copyrights or citation information for this page.
|
