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Administration is the practice of operating an organization. This is similar to management and in many cases the two terms are used interchangeably. However, administration suggests that you are fulfilling a mandate such that another entity controls strategy. For example, human resources is often considered an administrative function whereby it delivers a specific mandate set by an executive team and governance body. The following are common elements of administration.
Audit Trail | Audits | Benchmarking | Budget Control | Budget Planning | Budget Reporting | Business Cases | Business Continuity Planning | Business Process Design | Business Process Optimization | Complaint Handling | Compliance | Contract Administration | Control | Corrective Action | Customer Service | Data Analytics | Data Management | Decision Making | Direction | Disciplinary Action | Document Management | Employee Relations | Estimates | Exception Handling | Financial Control | Forecasts | Goal Planning | Human Resources | Internal Controls | Issue Clearing | Knowledge Management | Leadership | Management of Assets | Meeting Management | Metrics & Measurements | Negotiation | Operations Management | Organization | Organizational Culture | Organizational Structure | Partner Management | Performance Feedback | Performance Management | Planning | Preventative Action | Prioritization | Problem Solving | Procedures | Process Analysis | Process Automation | Process Monitoring | Procurement | Program Management | Project Management | Project Sponsorship | Quality Assurance | Quality Control | Recruiting | Reporting | Research | Risk Management | Roles & Responsibilities | Rules & Regulations | Scheduling | Separation of Duties | Service Management | Sourcing | Stakeholder Communication | Strategy Planning | Training | Transparency |
Administrative DepartmentsAdministration includes any departments and teams that are responsible for planning, organization, communication and compliance. Teams that are responsible for revenue such as executive management, marketing, sales and operations aren't typically considered administrative. Likewise, teams that directly implement products such as IT, engineering and research & development aren't usually considered administration.SummaryAn administration is responsible and accountable for achieving a set of goals and compliance. They implement policies, processes and procedures and automation that make these things more efficient. The following is a basic overview of administration.Next: Management Functions
Administration
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