Process automation can do many tasks traditionally done by an employee. The number of tasks that can be automated increases greatly with each passing year.In most cases, processes aren't fully automated but include human steps. For example, it is common for automation to escalate exceptions for humans to manage.Historically, automation was focused on machine automation for manufacturing. With time it has become equally common for administrative, marketing, supply chain management and other core business processes to be semi-automated. It is also common for self service user interfaces to automate processes such as customer service or sales.
Generating task lists
Integration with systems and APIs
Physical automation such as robotics
Settlement of transactions
|Overview: Process Automation|
Systems that are designed to do work.
Business processes that keep human intervention to a minimum with technologies such as process choreography, automated decision making, business rule engines, machine automation and self service customer interfaces.
Cost reductionQuality improvementsService improvementsAbility to measure every aspect of a business process for realtime visibility and optimization.