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55 Examples of Process Automation

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Process automation is any system that's designed to do work. This can include workflow whereby a system assigns tasks to humans and monitors this work. As such, process automation is an inversion of the traditional model where humans use technology for productivity. Automation can call upon humans to do work as required. The following are common examples of process automation capabilities.
Data extraction
Data validation
Data transformation
Data enrichment
Transaction execution
Strategy formation
Work planning
Design tasks
Creating specifications
Decision making
Audit trails
Generating task lists
Task scheduling
Task assignment
Task prioritization
Task tracking
Task escalation
Document retrieval
Document processing
Document production
Data visualization
Integration with systems and APIs
Request submission
Scripted actions
Approval routing
Compliance checks
Rejection handling
Physical automation such as robotics
Inventory management
Marketing automation
Sales automation
Capacity planning
Resource tracking
Settlement of transactions
Error handling
Task automation
Financial transactions
Creating schedules
Creating budgets
Monitoring work
Monitoring processes
Process automation can do many tasks traditionally done by an employee. The number of tasks that can be automated increases greatly with each passing year.
In most cases, processes aren't fully automated but include human steps. For example, it is common for automation to escalate exceptions for humans to manage.
Historically, automation was focused on machine automation for manufacturing. With time it has become equally common for administrative, marketing, supply chain management and other core business processes to be semi-automated. It is also common for self service user interfaces to automate processes such as customer service or sales.
Overview: Process Automation
Definition (1)
Systems that are designed to do work.
Definition (2)
Business processes that keep human intervention to a minimum with technologies such as process choreography, automated decision making, business rule engines, machine automation and self service customer interfaces.
Potential Value
Cost reduction
Quality improvements
Service improvements
Ability to measure every aspect of a business process for realtime visibility and optimization.
Related Concepts
Next: Automation
More about business processes:
Batch Production
Business Rules
Continuous Process
Event Processing
Internal Controls
Iterative Process
Lead Time
Process Analysis
Task Analysis
Work Process
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