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Operational performance is how well an organization executes its core processes. This includes basic dimensions such as efficiency, speed and quality that are commonly measured, benchmarked and improved by businesses. The following are common examples of operational performance.
Operational EfficiencyThe amount of output that you get for a unit of input such as a square meter of data center space. This includes productivity that is the amount of value that you create with an hour or a month of work.Operational QualityThe value, consistency and reliability of processes, products and services.
Time PerformanceThe speed of processes and on-time delivery to commitments. Operational ExcellenceOperating to a high standard in areas such as compliance, safety, environmental stewardship, social responsibility and customer focus.SummaryOperational performance are the results delivered by an organization's core processes and practices. This includes the efficiency, productivity, timeliness, quality and high standards of your operations.Next: Operational Analysis
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