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Business pain points are problems with a business from the perspective of management and employees. This can be contrasted with customer pain points that are problems with your products and services from the perspective of customers. The following are common examples of business pain points.
Low partner performance | Loss of customers | Negative publicity | Inefficient processes | Cybersecurity incidents | Employee absenteeism | Disengaged employees | Project delays | Cost overruns | Project defects | Service outages | Incidents, issues and problems | Product defects | Product design issues | Compliance issues | Customer complaints | Inconsistent strategy | Lack of cooperation between teams | Team conflicts | Interpersonal conflict | Low performing coworkers | Poor system usability | Systems fail to support work | Time wasting meetings, events and training | Lack of budget | Limited resources | Employee burnout | Strong competitors and intensive competition | Inconsistent promotions | Ethical issues | Lack of autonomy | Lack of authority | Lack of direction | Outdated or malfunctioning technology | Lack of feedback | Poor working conditions | Safety issues | Excessive bureaucracy and red tape | Experiencing discrimination | Workplace bullying | Negative office politics | Inability to innovate and change | Slow time to market | Unresponsive management | Poor relationships with customers | Shifting customer needs and perceptions | New regulations | Political instability | Supply chain disruptions | Resistance to change |
Pain Points
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