A-Z Popular Blog Management Search »
Business Analysis
 Advertisements
Related Guides

4 Examples of Pain Points

 , updated on October 29, 2016
Pain points are perceived problems with technologies, designs, interfaces, processes, practices, industries, cities, transportation and anything else that impacts people's work or life. The term is used by strategists, business analysts and marketers as a means of identifying things that people want fixed.
A pain point need not be a real problem, as long as it a problem in the eyes of customers or stakeholders. They are typically elicited by asking a straightforward question such as "how could this be better?" Pain points are often valuable as ideas for improving governments, cities, organizations, services, products and advertising. The following are a few examples of pain points.

Cities

A city asks citizens how a city could be better and discover a common concern that air quality is poor. The city steps up smog checks on trucks as they are aware of low compliance to smog regulations amongst transportation companies in the area.

Governments

A tax agency asks taxpayers how to improve their services and they receive a large number of pain points. Based on the feedback they find ways to streamline rules, eliminate forms and make instructions clear using plain language.

Marketing

A technology company develops a new product based on the previous product but with all major pain points addressed. They specifically avoid new features that may trigger new pain points. Sales of the new version skyrocket as reviews are exceptionally positive.

Business Model

A banker notices that handling compliance reporting is a large pain point at most financial institutions. She founds a consultancy that takes the grunt work of compliance reporting and finds no lack of business.

Information Technology

A business analyst is tasked with performing a gap analysis on a sales system and process. They make their job easy by starting with interviews of sales people, sales operation staff and managers to identify pain points.
Overview: Pain Points
TypeBusiness Analysis
Marketing
Business Models
DefinitionAnything that customers or stakeholders view as a problem in a given context.
ValueSolving pain points tends to add value and is a solid technique for developing products and improvements.
Related ConceptsProduct Development
Marketing
Business Analysis
Gap Analysis

Business Analysis

This is the complete list of articles we have written about business analysis.
Audience Analysis
Baseline
Behavioral Requirements
Benchmarks
Best In Class
Bottleneck
Bottom-Up
Brand Analysis
Budget Planning
Business Analysis
Business Architecture
Business Attributes
Business Case
Business Conditions
Business Models
Business Needs
Business Needs Analysis
Business Requirements
Business Rules
Business Strategy
Business Swot
Business Theory
Capabilities
Capacity Planning
Choice Architecture
Competitive Intelligence
Context Of Use
Cost Benefit Analysis
Success Factors
Data Analysis
Data Dredging
Data Mining
Decision Analysis
Estimates
External SWOT
Feasibility Analysis
Fishbone Diagram
Forecasting
Gap Analysis
Ishikawa Diagrams
KPIs
Management Accounting
Market Research
Mece
Metrics
Needs Analysis
Net Present Value
Operations Analysis
Organizing Principle
Pain Points
Performance Analysis
Premortem
Problem Analysis
Productivity Analysis
Project Charter
Proof Of Concept
Qualitative Analysis
Quantification
Requirements
Requirements Gathering
Situation Analysis
Specifications
Statement Of Work
Statistical Analysis
Story Points
Strategic Drivers
SWOT Analysis
Technology Analysis
Terms Of Reference
Use Case
User Stories
What-if Analysis
Workflow Analysis
If you enjoyed this page, please consider bookmarking Simplicable.
 

Business Analysis

A list of business analysis techniques and deliverables.

Requirements

The common types and formats of requirements.

Business Analysis vs Business Architecture

The difference between business analysis and business architecture.

Process Gaps

A few examples of common process gaps.

Best In Class

A definition of best in class with examples.

Data Analysis

The common types of data analysis.

Technical Feasibility

Common types of technical feasibility.

Requirements Elicitation

The common types of requirements elicitation.

Requirements Management

A definition of requirements management with examples.

Specifications

The common types of specification.

Business Strategy

An extensive list of business strategies.

Strategy

A reasonably comprehensive guide to strategy.

Baseline vs Benchmark

The difference between a baseline and a benchmark.

Strategy vs Tactics

A definition of strategy vs tactics with two examples.

Competitive Advantage

A few sources of competitive advantage for businesses.

Macro Environment

A list of macro environment components.

Competitive Advantage vs Distinctive Capability

The difference between competitive advantage and distinctive capability.

Do Nothing Strategy

An overview of a common business strategy.

Restructuring

A definition of restructuring with examples.
The most popular articles on Simplicable in the past day.

New Articles

Recent posts or updates on Simplicable.
Site Map