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3 Types of Capacity Management

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Capacity management is the process of planning the resources required to meet business demands. This includes capacity forecasting, planning, monitoring and performance analysis. This can happen at three levels in an organization:

Business Capacity Management

The capacity of teams, business capabilities and processes. This can include human resources, equipment, infrastructure, facilities and technology. For example, an operations team plans the resources required to boost production by 10,000 units a day.

Service Capacity Management

Capacity management for an IT service. This may include resources such as network, data center space, cooling, power, cpu and disk space. For example, a software service that offers an SLA to customers plans the capacity required to meet service levels based on sales forecasts.

Component Capacity Management

Low level capacity management such as planning the software licenses and disk space required for a single application.
Overview: Capacity Management
The process of planning the resources required to meet business demands.
Related Concepts

Capacity Management

This is the complete list of articles we have written about capacity management.
Business Capacity
Capacity Management
Capacity Risk
Capacity Strategy
Concurrent Users
Service Capacity
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