Credit Risk
The risk that a customer will not pay you. This includes common risks such as customer insolvency.
Fraud Risk
The risk that customers will engage in fraudulent activities.
Product Returns
The risk that customers will return products and cancel services resulting in a loss at the level of the customer.
Dispute Risk
The risk of a dispute with a customer that drains resources or generates negative publicity.
Reputation Risk
Damage to your reputation caused by customers actions such as negative reviews.
Concentration Risk
The risk of overdependence on a single large customer.
Product Liability Risk
The risk of liability related to your products or services.
Operational Risk
Operational risk such as the potential for overconsumption by a customer to crash a service.
Cybersecurity Risk
The potential for a cybersecurity incident related to a customer.
Ethical Risk
The potential for customers to use your products and services in some unethical way to damage people and planet.
Compliance Risk
Compliance violations related to a customer. In the context of banking, the term customer risk relates to anti-money laundering compliance.
