Ad Engagement | Address Changes |
Answered a Question | App Engagement |
Bill Payments | Bounces |
Brand Affinity | Brand Perceptions (survey) |
Business Purchases | Cancellations |
Cart Abandonment | Checks Order Status |
Click Through | Color Preference |
Complaints | Contact Permissions |
Coupon Clips | Coupon Use |
Customer Acquisition (how did you acquire customer) | Customer Service Experience (survey) |
Customer Service Rating | Customer Since (date) |
Customer Successes (i.e. your service produced a result for customer) | Email Engagements |
Gift Purchases | In-store Purchases In-store Visits |
Inquiries | Landing Page Visits Late Orders Lifetime Points |
Loyalty Status | Missed Payments |
Newsletter Preference Offer Engagement | Orders |
Points Balance | Posted a Question |
Preference Changes | Price Comparisons |
Price Sensitivity | Problem Reports |
Product Affinity | Product Comparisons |
Product Perceptions (survey) | Product Ratings |
Product Recalls | Product Reviews |
Product Views | Recommendations |
Referrals | Renewals |
Returns | Review Views |
Searches | Service Outages |
Social Media Engagements | Website Engagement |
Wish List Engagement | Wish List Items |
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