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62 Examples of Customer Requirements

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Customer requirements are requirements for a product or service that originate with customers or those who work closely with customers such as a customer service representative, sales person or customer advocate. The following are illustrative examples of customer requirements.
Accuracy
A consumer requires accurate telecom bills.
Adaptability
A family requires a vehicle that can be configured to carry more passengers or more cargo.
Aesthetics
A sailboat owner requires a sailboat helm wheel with a modern look based on traditional materials.
Ambience
A salesperson requires a lively but posh restaurant for entertaining customers.
Availability
A consumer requires a streaming media service that is always fast and never unstable or error prone.
Capacity
A commuter requires an electric car with 700 miles of range.
Character
A local requires a pub with eclectic character.
Clarity
A consumer requires a food product that clearly states its ingredients in unambiguous terms.
Cleanliness
A business traveller requires a hotel room that is unquestionably spotlessly clean.
Cohesion
A diy enthusiast requires a line of tools that each have the same look and feel.
Color
A snowboarder requires a snowboard that is pink or that has prominent pink elements.
Comfort
A hotel guest requires a firm pillow.
Compliance
A data center requires infrastructure components that are RoHS3 compliant, lead-free.
Conspicuous Conservation
A consumer requires a backpack that signals that they are socially and environmentally virtuous.
Convenience
An employee requires a boxed lunch that isn't more than a 5 minute walk from their desk.
Diligence
A home buyer requires a real estate agent who is diligent in researching each property.
Directness
A manager requires compliance training that gets to the point.
Disclosure
A homeowner requires a paint that states what chemicals are inside.
Ease Of Assembly
A small business that is purchasing 250 chairs requires that assembly be minimal.
Efficiency
A farmer requires a tractor that consumes far less energy than their current equipment.
Extensibility
A mobile phone user requires a mobile device with upgradable memory.
Fault Tolerance
A pilot requires an aircraft that will continue to operate when it encounters an error.
Features
A consumer requires a single button on a microwave that just heats food to a reasonable temperature.
Form Factor
A construction company requires spiral shank nails.
Formulations
A parent requires a frozen ice snack that is 100% juice.
Functions
A consumer requires a microwave that is also an oven.
Health & Wellness
A consumer requires a bread that is free of artificial sugars.
Interoperable
A homeowner requires a printer that works seamlessly from their phone.
Legacy
A luxury consumer prefers handbags from old brands surrounded in much lore.
Maintainable
A homeowner requires exterior siding that never has to be painted or repaired.
Materials
A consumer requires wooden clothes hangers.
Mistake Proof
A fishing enthusiast requires a child's fishing rod that isn't easily tangled.
Objectivity
A reader requires a newspaper that presents news objectively without an agenda.
Operability
A hospital requires a solar panel system that is remotely monitored and maintained by a third party.
Performance
A freestyle snowboarder requires a snowboard that is responsive and springy that also handles tight turns well.
Personalization
A mobile phone user wants to be able to configure everything about their phone.
Price
A student requires a reliable and stylish bicycle for under $500.
Privacy
A consumer requires a streaming media service that won't aggressively collect or sell data based on their viewing habits.
Production Methods
A consumer requires organic cotton sheets.
Productivity
A freelancer requires a workspace that isn't bothering them with tips, product news and other distractions.
Rarity
A reader requires a bookstore that is a wonderland of rare and unusual books.
Reliability
A parent requires that toys not break on Christmas morning but rather last years.
Risk
A traveler requires a flight that can be rescheduled without penalty.
Robustness
A freelancer requires an office tool that can spell all words that isn't confused by rich vocabulary or new terms.
Safety
A parent requires a child's life jacket that is as safe as possible (i.e. state of the art safety).
Scalability
A contractor won't go to a home center that can't supply at least 50 sheets of plywood at all times.
Security
An investor requires a bank with cryptographic two-factor security.
Service Experience
A traveller requires an airline that offers somewhat friendly and respectful service.
Simplicity
A freelancer requires a spreadsheet that isn't oriented around advanced features that few people use.
Size
A train commuter requires tissue paper that isn't large such that it fits seamlessly in their pocket.
Smell
A homeowner requires a paint that doesn't smell at application time.
Social Status
A driver requires an vehicle that symbolizes wealth, youth and vitality.
Sound
A consumer requires a microwave that doesn't beep incessantly.
Speed
A worker requires a lunch restaurant with fast service.
Style
A homeowner requires a package delivery box that looks rustic and old fashioned.
Sustainability
A beachgoer requires a sunscreen that is unquestionably safe for the environment such as reefs.
Taste
A cafe customer requires cakes and pastries that are rich and not sickly sweet.
Terms
A student requires an internet service that doesn't have any fees for cancellation.
Unboxing
A carpenter requires nails in a simple cardboard box that isn't overpackaged.
Uniqueness
A student requires a prom dress that isn't likely to be worn by someone else.
Usability
A novice mobile phone user requires a mobile device without mysterious gestures that are possible to trigger unintentionally.
Variety
A shopper requires a supermarket with a wide variety of vegetables for salads.

Requirements

This is the complete list of articles we have written about requirements.
Community Requirements
Customer Requirement
Functional Needs
Functional Requirements
Performance Requirements
Product Functions
Project Requirements
Requirements
Scope
Service Requirements
Stakeholder Requirements
Stakeholders
Technology Needs
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A list of common technological factors that influence strategy.

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An overview of work quality with examples.

Program Management Process

An overview of the program management process.

Accuracy

The definition of accuracy with examples.

Project Management Examples

An overview of project management with examples.

Scope

A list of items to include in scope.

Concept Note

An overview of concept notes.

Function Definition

A few definitions of function.

Functional Requirements

An overview of functional requirements with examples.

Business Analysis

A list of business analysis techniques and deliverables.

Management Analysis

An overview of the common types of management analysis.

Productivity Analysis

An overview of the common types of productivity analysis with examples.

Business Attributes

A list of common business attributes.

Process Requirements

Common examples of process requirements.

Business Rules

The definition of business rule with a list of examples.

Business Change

A list of common business changes.

Qualitative Analysis

An overview of qualitative analysis with examples.

Company Capabilities

An overview of company capabilities with examples.

Situation Analysis

An overview of situation analysis with examples.

Types Of Business

A list of the common types of business.

Context Of The Organization

An overview of context of the organization with examples.
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