
Overview: Customer Satisfaction | ||
Type | Marketing Metric | |
Definition | The practice of asking customers about your brand, products and customer experience as a source of marketing metrics. | |
Related Concepts | BrandingCustomer Service Principles |
What is Customer Satisfaction? John Spacey, December 15, 2016
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Marketing MetricsThis is the complete list of articles we have written about marketing metrics.If you enjoyed this page, please consider bookmarking Simplicable.
Marketing MetricsA list of common ways to measure marketing results.Business MetricsA list of common business metrics.Data-Driven Marketing
A definition of data-driven marketing with examples.
Customer Loyalty
The common types of loyal customer.
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A definition of recency with examples for sales, marketing and advertising.
Active Users
The common types of active user metric.
Active Customer
An overview of active customers as a marketing metric.
Marketing Benchmarks
The definition of marketing benchmark with examples.
Cost Per Lead
The formula for cost per lead with calculation examples.
Marketing Efficiency
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BrandingA list of steps for building a brand.
Bliss Point
An overview of bliss point, a marketing principle.
Brand Recognition vs Brand Awareness
The difference between brand recognition and awareness explained.
Branding GuideAn overview of 20+ common branding techniques.No-brand BrandAn overview of a common branding strategy.Brand Diffusion
A definition of brand diffusion with an example.
Brand LoyaltyA definition of brand loyalty with examples.Lifestyle Brand
A definition of lifestyle brand with examples.
Visual Branding
Common types of visual branding.
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