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What are Intangible Costs?

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An intangible cost is any cost that's difficult to quantify. Examples include declines in customer satisfaction, productivity, employee moral, reputation or brand value.
Firms that make decisions based on tangible costs alone risk long term financial losses due to intangible costs. For example, an airline that reduces seat sizes may experience immediate tangible cost benefits without recognizing the longer term intangible costs of lost brand value.
Overview: Intangible Cost
Type
Business Cost
Definition
A business cost that is difficult to quantify.
Related Concepts
Goodwill
Amortization

Business Costs

This is the complete list of articles we have written about business costs.
Abatement
Applied Cost
Business Equipment
Capacity Cost
Capex
Capital Improvement
Carrying Costs
Closing Costs
COGS
Cost Of Capital
Cost Of Revenue
Cost Of Living
Direct Cost
Distress Cost
Expenses
CAC
Fixed Costs
Friction Cost
Employee Costs
Holding Costs
Intangible Cost
Marginal Cost
Operating Cost
Operating Expenses
Opex
Legacy Costs
Outlay Cost
Lifetime Cost
Overhead Costs
Menu Costs
Relevant Cost
Shrinkage
Normal Costs
Sunk Costs
Tangible Cost
Operational Costs
Travel Expenses
Unit Cost
Opportunity Cost
Variable Costs
Prospective Cost
Semi Variable Cost
Step Costs
Switching Costs
Transaction Costs
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