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What are Intangible Costs?

 , updated on February 04, 2017
An intangible cost is any cost that's difficult to quantify. Examples include declines in customer satisfaction, productivity, employee moral, reputation or brand value.
Firms that make decisions based on tangible costs alone risk long term financial losses due to intangible costs. For example, an airline that reduces seat sizes may experience immediate tangible cost benefits without recognizing the longer term intangible costs of lost brand value.
Overview: Intangible Cost
TypeBusiness Cost
DefinitionA business cost that is difficult to quantify.
Related ConceptsGoodwill
Amortization

Business Costs

This is the complete list of articles we have written about business costs.
Activity Cost
Business Equipment
Capex
Capital Improvement
Cost Of Living
Expenses
CAC
Fixed Costs
Friction Cost
Employee Costs
Holding Costs
Intangible Cost
Operating Cost
Operating Expenses
Opex
Legacy Costs
Outlay Cost
Lifetime Cost
Overhead Costs
Menu Costs
Relevant Cost
Shrinkage
Sunk Costs
Tangible Cost
Operational Costs
Travel Expenses
Opportunity Cost
Variable Costs
Prospective Cost
Switching Costs
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