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Capacity risk is the potential for losses or low performance due to limited ability to meet demand for a resource. This can include failures triggered by capacity issues such as system outages. Capacity risk can also relate to failures to meet obligations or missed opportunities that arise due to an inability to scale a resource. The following are common areas of capacity risk.
Call center capacity | Computing loads | Cooling capacity | Data storage capacity | Facility capacity | Infrastructure capacity | Manufacturing capacity | Office space | Resource capacity | Service capacity | Staffing levels | Supply chain capacity | System capacity | Transportation capacity | Visitor capacity | Warehouse space |
OverviewCapacity risk is the potential for resource limitations to cause losses or low performance. For example, an online video game that promotes a new release only to have massive outages at launch due to unexpectedly high demand for the service. Capacity risks can apply to physical resources such as warehouse space, technical resources such as data storage space, process throughput and staffing limitations.Next: Capacity Management
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