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Service delivery is the end-to-end process of providing a service to customers or the internal clients of an organization. This typically includes processes to design, develop, deploy and operate services. In many cases, service delivery also includes management of the contractual and financial aspects of service level agreements. However, service support is often considered a separate process.
IT Skills
This is the complete list of articles we have written about it skills.
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A reasonably comprehensive list of information technologies.
A list of gamification techniques.
A list of common IT problems.
The basic types of cloud computing.
The common types of machine data.
The common types of software.
A definition of proprietary technology with examples.
The common elements of a systems design.
The difference between systems and applications explained.
An overview of problem solving with examples.
A list of thinking approaches and types.
A definition of workaround with examples.
A list of common creative thinking techniques.
A list of common types of problems.
The definition of analysis paralysis with examples.
The definition of the arrow of time with examples.
An overview of common business problems.
The definition of decision framing with examples.
The common types of research.
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