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70 Examples of Employee Experience

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Employee experience is the end-to-end experience of working for an organization. This is personal such that it can't be directly controlled. However, employee experience extends from your policies, work processes, working conditions and culture such that it can be influenced and indirectly managed. The following are common elements of employee experience.
Accountability & Responsibility
Authoritarianism
Autonomy
Benefits
Biases
Business Processes
Celebrations
Communication Processes
Commuting
Criticism
Customer Relationships
Decision Processes
Defeatism
Disasters & Business Disruptions
Engagement & Disengagement
Exit Process
Goal Setting
Health & Safety
Hygiene Factors
Incentives
Inclusion & Exclusion
Internal Competition
Job Security
Lessons Learned
Managing Failure
Mission & Vision
Norms of Professionalism
Office Location
Office Politics
Onboarding
Organizational Culture
Organizational Structure
Passive-aggressive Behavior
Peak Experiences
Performance Issues
Performance Management
Politeness
Problems & Incidents
Project Issues
Promotions & Demotions
Recognition
Recruiting Processes
Red Tape
Resistance to Change
Respect
Retirement
Role Expectations
Routines & Habits
Rumors
Salary
Self-Fulfilling Work
Sidelining
Social Status
Stakeholder Relationships
Support
Team Building
Team Spirit
Teamwork
Technology Usability
Terms of Employment
Toil
Tone at the Top
Trained Incapacity
Values
Work From Home
Work Schedule
Work-life Balance
Working Conditions
Workload
Workplace Privacy

Work Environment

The organizational and team culture that shape working life.

Work Processes

The day-to-day work processes of a business greatly influence the employee experience. For example, an efficient process that is low stress versus a broken process with constant problems and much complaint handling as a result.

Working Conditions

Working conditions are the environmental, social and physical factors that impact employee satisfaction. These include things like safety and security that are critical to the employee.

Summary

Employee experience is the total end-to-end experience of working for an organization. This is influenced by organizational culture, work processes and working conditions. Employee experience can also be influenced by difficult to manage situations such as interpersonal conflict.

Notes

Authoritarianism is the use of authority and derivatives of authority such as rules to enjoy a sense of personal power.
Hygiene factors are basic employee expectations that don't raise employee satisfaction when they are met but dramatically decrease satisfaction when they aren't met. For example, free coffee and tea in an office.
Peak experiences are positive experiences that employees will remember decades from now. For example, a large opportunity given to a talented young employee with support such that they are helped to thrive.
Resistance to change
is a common human tendency to resist change to the status quo. This can be quite rational where change doesn't benefit the employee.
Social status is the respect that a person gets from others. For example, working for a prestigious firm in a high status role. People are greatly motivated by social status and this can produce social and financial results. For example, a high status role tends to lead to other high status roles as firms are status seeking.
Toil is repetitive work that benefits from automation such boxing 200,000 products.
Tone at the top is the example set by executives and other key employees of a firm.
Trained incapacity is the incorrect belief that something is impossible or difficult based on crystallized intelligence.
Next: Employee Engagement
More about the employee experience:
Biases
Boreout
Bozo Explosion
Business Processes
Criticism
Defeatism
Employee Experience
Failing Upwards
Goal Setting
Heliotropic Effect
Hygiene Factors
Job Security
Lessons Learned
Office Politics
Onboarding
Peak Experiences
Performance Issues
Project Issues
Quiet Quitting
Red Tape
Saving Face
Sidelining
Social Status
Status Seeking
Team Spirit
Teamwork
Toil
Tone At The Top
Trained Incapacity
Work Schedule
Work-Life Balance
Working Conditions
Workplace Privacy
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