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75 Examples of Employee Experience

 , December 11, 2021
Employee experience is the end-to-end experience of working for an organization. This is personal such that it can't be directly controlled. However, employee experience extends from your policies, work processes, working conditions and culture such that it can be influenced and indirectly managed. The following are common elements of employee experience.
Accountability & Responsibility
Authoritarianism
Autonomy
Benefits
Biases
Boreout
Bozo Explosion
Business Processes
Celebrations
Communication Processes
Commuting
Criticism
Customer Relationships
Decision Processes
Defeatism
Disasters & Business Disruptions
Engagement / Disengagement
Exit Process
Failing Upwards
Goal Setting
Health & Safety
Heliotropic Effect
Hygiene Factors
Incentives
Inclusion / Exclusion
Internal Competition
Job Security
Lessons Learned
Managing Failure
Mission & Vision
Norms of Professionalism
Office Location
Office Politics
Onboarding
Organizational Culture
Organizational Structure
Passive-aggressive Behavior
Peak Experiences
Performance Issues
Performance Management
Politeness
Problems & Incidents
Project Issues
Promotions / Demotions
Recognition
Recruiting Processes
Red Tape
Resistance to Change
Respect
Retirement
Role Expectations
Routines & Habits
Rumors
Salary
Saving Face
Self-Fulfilling Work
Sidelining
Social Status
Stakeholder Relationships
Support
Team Building
Team Spirit
Teamwork
Technology Usability
Terms of Employment
Toil
Tone at the Top
Trained Incapacity
Values
Work From Home
Work Schedule
Work-life Balance
Working Conditions
Workload
Workplace Privacy
Authoritarianism is the use of authority and derivatives of authority such as rules to enjoy a sense of personal power.
A boreout is a situation where employees become disengaged due to a lack of stimulation such as toil.
A bozo explosion is when an executive starts hiring friends who start hiring friends such that a firm is suddenly filled with underqualified people with inflated job titles and salaries.
Failing upwards is the experience of being promoted despite failing to achieve objectives. This often occurs because risk taking and visibility are valued over mediocrity such as safely achieving overly achievable objectives.
The heliotropic effect is a tendency for people to move towards the most inspiring vision of themselves. This is why firms thrive when employees actually believe in some shared vision of the future.
Hygiene factors are basic employee expectations that don't raise employee satisfaction when they are met but dramatically decrease satisfaction when they aren't met. For example, free coffee and tea in an office.
Peak experiences are positive experiences that employees will remember decades from now. For example, a large opportunity given to a talented young employee with support such that they are helped to thrive.
Resistance to change
is a common human tendency to resist change to the status quo. This can be quite rational where change doesn't benefit the employee.
Social status is the respect that a person gets from others. For example, working for a prestigious firm in a high status role. People are greatly motivated by social status and this can produce social and financial results. For example, a high status role tends to lead to other high status roles as firms are status seeking.
Saving face is the practice in some cultures of avoiding conflict and preventing embarrassment for members of a team. This can be contrasted with a culture of wit, candor and aggressive competition. This varies by industry, nation and organization.
Toil is repetitive work that benefits from automation such boxing 200,000 products.
Tone at the top is the example set by executives and other key employees of a firm.
Trained incapacity is the incorrect belief that something is impossible or difficult based on crystallized intelligence.

Notes

Employee experience is typically managed with an anonymous annual survey that goes to the CEO who is tasked with addressing problems.

Employee Experience

This is the complete list of articles we have written about employee experience.
Biases
Boreout
Bozo Explosion
Business Processes
Criticism
Defeatism
Employee Experience
Failing Upwards
Goal Setting
Heliotropic Effect
Hygiene Factors
Job Security
Lessons Learned
Office Politics
Onboarding
Peak Experiences
Performance Issues
Project Issues
Quiet Quitting
Red Tape
Saving Face
Sidelining
Social Status
Status Seeking
Team Spirit
Teamwork
Toil
Tone At The Top
Trained Incapacity
Work Schedule
Work-Life Balance
Working Conditions
Workplace Privacy
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