Executive Management
A chief financial officer who fails to inform investors and a firm's board of directors of upcoming liquidity risks as debt payments can't be covered by cash positions.Management
A manager who fails to follow processes such as submitting a team budget in a timely fashion.Customer Service
A customer service representative who regularly demonstrates an unfriendly and unhelpful attitude towards customers. Identifying such performance issues may require qualitative evaluations by a supervisor and may be measurable as customer satisfaction ratings.Engagement
A software developer who ignores emails and skips meetings to the extent that it creates project issues.Compliance
A trader at a bank who violates financial regulations.Values & Ethics
An employee who makes comments at work that are hateful towards a race, color, gender, religion, national origin, sexual orientation, disability or other traits.Safety
An aircraft maintenance engineer who fails to follow maintenance procedures in order to save time.Professionalism
A salesperson who expresses anger towards a customer.Productivity
In many cases, performance issues are linked to a general lack of productivity. Some firms have a performance culture whereby individuals are expected to get much done in a quarter. At such firms, employees are expected to push through problems and accomplish something meaningful to the business regularly.| Overview: Performance Issue | ||
Type | ||
Definition | A failure to meet the basic requirements of a job. | |
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