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John Spacey, December 13, 2015 updated on March 09, 2017
Onboarding is the process of supporting a new employee so that they can be quickly productive and satisfied in their new role. Although a full onboarding process can take up to a month, completing basic steps in the first day is typical. The following are examples of common onboarding activities.
Administrative InformationCollecting any information you need from the employee. Administrative processes are commonly completed before the employee's start date.First Day InstructionsProviding employees with clear procedures and contacts such as an HR representative and the employee's manager.AnnouncementAnnouncing the new employee to their team and/or department with a description of their role.
AccessProviding employees with the identification, credentials and authorizations required to access office locations, documents, systems and resources that they need to perform their role. Workspace & AssetsProviding employees with a desk, chair and assets such as computers and mobile devices.Introductions & WelcomeIntroducing the employee to their team and people they will work with at the firm. Doing something social such as a team lunch is a common norm.
Meet Human ResourcesA meeting with human resources to give the employee color about the firm's organizational culture such as norms, history, values and expectations.Meet the BossA new employee typically needs much direction and a meeting with their manager on the first day is a reasonable expectation.TourShowing the employee around the office and giving them advice on how things work.
InformationProviding the employee with information sources such as documents and media that they may require or are expected to learn. For example, providing them with an employee manual.TrainingTraining in areas such as a firm's products, processes, systems, procedures and rules.OrientationIt is common for large or mid-sized firms to hold a monthly orientation for all new hires that feature presentations from the firm's leadership and overviews of important information such as compliance rules. Orientation often has a social aspect such as a team building event.
Goal SettingThe employee and their manager work together to establish an initial set of goals that will be used to evaluate performance.
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