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21 Examples of Facilitation

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Facilitation is the practice of running an effective group communication such as a meeting, activity or workshop. A facilitator does not directly participate in the content of a meeting but plans, manages and runs it. The facilitator also monitors progress, defuses conflict and helps to keep the conversation moving in a productive direction.

Communication Objectives

Define the purpose of the meeting or activity.

Agenda

Planning a meeting or activity and communicating its purpose and schedule.

Ground Rules

Establishing an agreement regarding how participants will conduct themselves.

Structure

Providing a clear structure for the meeting or activity.

Meeting Management

Introduce the purpose of the meeting and keep it on track.

Ice Breakers

Ice breakers to introduce people or set a creative tone for an activity.

Brainstorming

Processes of unconstrained generation of ideas without criticism.

Consensus Building

Working towards agreement.

Analysis

Group analysis activities such as a SWOT analysis.

Problem Solving

Working towards a solution to a problem.

Decision Making

Working towards a decision.

Prioritization

Prioritizing a list of actions using techniques such as pareto analysis.

Negotiation

A facilitator can run a negotiation but doesn’t have any power over it as an arbitrator would.

Time Management

Sidelining distractions and things that are taking too long.

Stakeholder Salience

Making sure that vocal stakeholders don’t dominate the conversation unless they have the most authority and accountability.

Conflict Resolution

Resolving conflict and enforcing ground rules.

Cooperation

Trying to move things in a positive and cooperative direction.

Communication Quality

Stepping in to ask for clarifications when people communicate in an unclear way.

Action Items

Tracking actions and determining who is accountable and responsible.

Feedback

Collecting feedback from participants.

Meeting Minutes

Documenting and communicating the results of a meeting.
Overview: Facilitation
Function
Management strategy
Value
Common Pitfalls
Unclear or insufficient meeting objectives.
Lack of commitment or preparation on the part of key meeting attendees.
Insufficient ground rules.
More about meeting management:
Action Items
Audit Trail
Creativity
Decision Making
Ground Rules
Meeting Agenda
Meetings
Norms
Objectives
Problem Solving
Productivity
Team Culture
Time Management
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