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8 Types of Information Quality

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Information quality is the value of information for a given use. The following are common types of information quality.


Information that is correct.


The level of detail information provides. For example, there is a difference between knowing that a company's earnings will be "good" as opposed to knowing their numbers.


Information that comes from a reputable source.


Information may only be actionable for a limited period of time and quickly losses its value.


The scope, depth and coverage of information. For example, a customer satisfaction metric based on feedback from all of your customers is more complete than a rating based on feedback from three customers.


The potential of information to improve the quality of decisions or solve problems.


In some cases, a secret or unique analysis is worth more than something that everyone knows.


Information is data that is meant to be used by people. As such, quality information is designed for human comprehension. If most observers misinterpret an information item, it can be considered low quality even if it is technically correct. For example, a statistic that is based on real data but presented in a misleading way.
Overview: Information Quality
The value of information for a particular use.
Information quality is often confused with the quality of information technology. For example, things like availability, accessibility and security are properties of information technology.
Related Concepts


This is the complete list of articles we have written about quality.
Conformance Quality
Cost Of Poor Quality
Credence Quality
Critical To Customer
Critical To Quality
Customer Satisfaction
Data Quality
Defect Density
Defect Rate
Defensive Design
Design Quality
Document Quality
Ease Of Use
Experience Quality
Figure Of Merit
Fit For Purpose
Information Quality
Non-Functional Testing
Operational Testing
Perceived Value
Planned Obsolescence
Product Quality
Quality Assurance
Quality Control
Quality Culture
Quality Examples
Quality Improvement
Quality Management
Quality Metrics
Quality Objectives
Quality Of Life
Quality Policy
Quality Requirements
Quality Testing
Recovery Paradox
Regression Testing
Reliability Engineering
Service Quality
Types of Quality
Acceptance Testing
Work Quality
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