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What is Pokayoke?

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Pokayoke is a Japanese design term that can be translated mistake proofing. Japanese business culture has a minor obsession with preventing human error through design. Pokayoke applies to both the design of production techniques and end products for consumers.

Examples

Plugs that won't fit in the wrong way.
Automatic breaking systems in cars.
Microwave doors typically can't be open when the microwave is operating.
Products that can only be assembled correctly.
Doors that can't be open when a vehicle is moving.
Overview: Pokayoke
Type
Definition
The Japanese design culture of foolproofing processes, vehicles, machines, products and services.
Value
Increases quality
Improves safety
May reduce support costs
Drawbacks
Places restrictions that users may view as annoying. For example, a car that turns off heated seats when the air temperature rises beyond a certain point.
Related Concepts
Next: Latent Human Error

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