|Overview: Change Request Cycle Time|
The average time from work-start to successful launch of change requests.
What is Change Request Cycle Time?
John Spacey, updated on July 29, 2023
Change request cycle time is the average time from acceptance of a change request to its successful launch. Acceptance implies that work on a change request is initiated. In other words, the change request backlog doesn't impact the cycle time. It is perfectly normal to have a large backlog of change requests. Change requests are often ideas for improvement that may never be prioritized.
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