44 Examples of Systems Technology

John Spacey, April 05, 2023

Systems technology is the class of software that primarily deals with automation. This can be contrasted with applications that primarily act as a tool for people to use. Applications and systems are the two basic categories of software with much overlap between the two. Generally speaking, systems technology is enterprise software that is used by organizations to automate business capabilities. The following are common examples of system technology.

Analytics and Reporting Systems	Automated Trading
Backup and Restore Systems	Batch Processing
Billing Systems	Business Process Management (BPM)
Call Center Management	Contract Management Systems
Customer Relationship Management (CRM)	Customer Support Systems
Data Backup and Recovery	Data Management Systems
Databases	Distribution Management
Electronic Data Interchange	Electronic Health Record (EHR)
Enterprise Resource Planning (ERP)	Enterprise Service Bus (ESB)
Facility Management Systems	Forecasting and Planning Systems
Human Resource Management (HRM)	IT Service Management (ITSM)
Identity Management Systems	Industrial Control Systems
Information Security Infrastructure	Inventory Management Systems
Maintenance and Repair Management	Manufacturing Systems
Marketing Automation	Mobile Device Management
Network Management Systems	Payment Processing Systems
Point of Sale Systems	Process Automation Systems
Procurement and Purchase Management	Product Lifecycle Management (PLM)
Quality Control Systems	Record Management Systems
Sales Force Automation (SFA)	Settlement Systems in Banking
Supply Chain Management (SCM)	Transportation Management
Warehouse Management System	Workflow Systems

Systems technology includes off-the-shelf products, platforms and custom software developed in-house by firms.

It is very common for systems to be heavily integrated such that they are collectively analogous to the brain of an organization. This can become very complex such that systems thinking is required to architect them.