Communication ServicesCommunication services such as voice, email, messaging and collaboration tools.cloud computing platform that allows data processing to be scaled up and down.
Data StorageData storage include cloud storage and databases.
Content & MediaPlatforms for sharing media and information such as a blogging platform or content management system.Knowledge management functions such as a document management tool. automate work such as a workflow platform.
User DevicesManagement of a fleet of end-user devices such as laptops, tablets and phones.information security such as an intrusion detection service or vulnerability management platform.resilience to stresses such as information security incidents and disasters. For example, a data backup service or hot site.
NotesInfrastructure services typically provide a help desk to support users with an SLA that guarantees a level of service. For example, an application platform might promise a 99.99% uptime in its SLA with penalties for non-performance.
|Overview: Infrastructure Services|
Foundational information technologies that are offered as a service such that they are supported and managed.