Change ManagementA process for accepting change to the application.
Release & DeploymentDeploying change to the application.
Configuration ManagementMaintaining the current and historical state of the application including configuration, design and characteristics such as patch levels.
BackupsBacking up application data and environments.
Operations ControlInternal controls to implement policy, reduce risk and achieve compliance. For example, segregation of duties in granting authorizations.Managing capacity such as data storage, network bandwidth and licenses. up and available for use.
MonitoringMonitoring the application and automatically detecting incidents.incidents. root cause of incidents.service level agreements that apply to the application. Controls related to the facilities where the application resides, typically a data center. For example, processes for accessing physical servers.
Infrastructure ManagementManaging the infrastructure the application requires such as servers, networks and databases. resilient to disaster.
ReportingMeasuring and reporting application management metrics such as mean time to repair and availability.quality assurance.
Health CheckA process of identifying and managing risks related to the application. For example, identifying support risks for legacy applications.
|Overview: Application Management
The process of operating an application over its lifecycle from launch to retirement.