HospitalityCustomer service intensive industries that receive guests such as hotels, restaurants, tours, flights and theme parks.
TransportTransport services that aren't customer service intensive such as a train, taxi or street car.
Arts & EntertainmentMuseums, films, theatre and other entertaining or culturally enriching experiences.
TechnologyTechnology services such as an internet connection or cloud-based software service. value added service. For example, a bicycle service that provides a working bicycle to customers for a monthly fee so that customers need not worry about issues such as maintenance, replacement and repairs.
MediaMedia services such as a digital television network.
GamesInteractive virtual environments.
EventsEvents such as music festival.
Event ServicesServices for hosting an event such as a wedding.
BankingFinancial services such as a bank account.
InsuranceServices that cover risks for consumers such as flood insurance.Professional services such as tax preparation.
ShoppingServices that provide goods such as an ecommerce site.
UtilitiesServices that provide basic resources such as electricity.
Health & WellnessHealthcare such as a hospital and wellness related services such as a gym.
Education & TrainingEducation services such as a university or college.
Rents & LeasingRental of property and leasing of vehicles and equipment.
Agents & BrokersServices that help consumers to complete commercial transactions such as buying or selling a property.
Construction & RepairServices for building and fixing things such as a carpenter.
Personal ServicesServices based on the labor of an individual such as a cleaning service or babysitting.
|Overview: Consumer Services Definition
Services that are sold to individuals.