Hospitality
Customer service intensive industries that receive guests such as hotels, restaurants, tours, flights and theme parks.Transport
Transport services that aren't customer service intensive such as a train, taxi or street car.Arts & Entertainment
Museums, films, theatre and other entertaining or culturally enriching experiences.Technology
Technology services such as an internet connection or cloud-based software service.Product as a Service
Things that were traditionally sold as a product that are sold as a value added service. For example, a bicycle service that provides a working bicycle to customers for a monthly fee so that customers need not worry about issues such as maintenance, replacement and repairs.Media
Media services such as a digital television network.Games
Interactive virtual environments.Events
Events such as music festival.Event Services
Services for hosting an event such as a wedding.Banking
Financial services such as a bank account.Insurance
Services that cover risks for consumers such as flood insurance.Professional Services
Professional services such as tax preparation.Shopping
Services that provide goods such as an ecommerce site.Utilities
Services that provide basic resources such as electricity.Health & Wellness
Healthcare such as a hospital and wellness related services such as a gym.Education & Training
Education services such as a university or college.Rents & Leasing
Rental of property and leasing of vehicles and equipment.Agents & Brokers
Services that help consumers to complete commercial transactions such as buying or selling a property.Construction & Repair
Services for building and fixing things such as a carpenter.Personal Services
Services based on the labor of an individual such as a cleaning service or babysitting.| Overview: Consumer Services Definition | ||
Type | ||
Definition | Services that are sold to individuals. | |
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