Attending meetings on time. | Preparing for meetings. |
Documenting meeting agendas and meeting minutes. | Learning about products. |
Learning about internal policies, processes and procedures. | Following policies and processes more closely. |
Increasing work throughput. | Communicating more clearly. |
Communicating more often. | Communicating important details more concisely i.e. executive communication. |
Increasing organizational visibility. | Maintaining a friendly demeanor with customers. |
Professionalism in front of customers. | Solving customer problems. |
Arriving on time. | Becoming more self-directed by clearing issues without help. |
Making productive use of time. | Trying to be more enthusiastic / engaged. |
Dealing with difficult situations such as unhappy customers. | Making timely decisions. |
Improving technical skills. | Improving public speaking talents. |
Improving creative skills such as visual communication. | Improving business skills such as price negotiation. |
Learning about your industry. | Networking and building relationships. |
Establishing credibility and building rapport with stakeholders. | Increased diligence / attention to detail. |
Closing more sales. | Generating more revenue. |
Cutting more waste to improve costs. | Being more helpful and attentive to customers / users. |
Being more supportive / collaborative as a team member. | Managing costs more diligently. |
Meeting deadlines and commitments. | Solving customer problems. |
Achieving higher customer satisfaction. | Mentoring / building up others. |
Leading work such as project teams. | Developing management capabilities. |
Improving work quality. | Following direction accurately. |
Pursuing education and training. | Being more flexible. |
Being more cooperative and constructive. | Staying focused / productive. |
Limiting distractions such as use of social media. | Planning work in advance e.g. action plans. |
Reporting status regularly. | Clearing issues quickly. |
Delivering value that gets noticed by stakeholders / upper management. |
Overview: Opportunities For Improvement | ||
Type | ||
Definition | A professional weakness, shortfall or growth area. | |
Related Concepts |