Not all work outputs create outcomes -- objectives that you complete may be a step toward future outcomes with no direct result. For example, if you document a plan, this plan has no real world result but may be a valuable step towards some future result. In this case, you can measure this with internal outcomes such as approval of the plan or stakeholder feedback.
Improved the average turnaround time for orders by 0.25 days.
Reduced employee turnover by 5%.
Increased sales revenue by 20% month-over-month.
Increase market share by 37%.
Achieved one time cost savings of $1 million.
Reduced software license costs by $40,000 a month.
Launched a product update that improved customer satisfaction by 4%.
Launched three new products to increase monthly revenue by $98,000.
Opened 14 new locations with projected annual revenue of $38.9 million.
Improved inventory management to increase net margins by 0.4% to 30.3%.
Increased brand recognition by 3% across target market.
Increased top-of-mind brand awareness to 7%.
Decreased interest expense by 7%.
Decreased customer complaints by 47%.
Decreased bad reviews by 95%.
Resolved 97% of customer issues within 12 hours.
Improved partner performance by 14%.
Increased revenue per employee by $27,000.
Increased team productivity by 14%.
Generated 490,000 monthly invoices with a defect rate of 0%.
Reduced priority 1 and 2 system incidents by 90%.
Increased system uptime to 99.2%.
Achieved compliance rate of 99%.
Trained 100% of employees in security awareness.
Settled 4.2 million transactions.
Produced 320,000 units with a defect rate of 0.03%.
Introduced a self-service function that reduced calls to customer service by 4,800 a month.
Achieved safety compliance with 0 workplace injuries in the month.
Increased win-rate by 5%.
Increased average deal gross margin by 4% to 43.2%.
Improved employee satisfaction to 89%.
Increased active customers by 1.2 million to 34.7 million.
Increased customer engagement by 4.2% to an average of 16.2 actions a month.
Improved mean time to repair by 8.3% to 3.4 hours.
Improved customer satisfaction with support to 78% from 64%.
Increased the room occupancy rate by 4.7% to 87.9%.
Increased on-time flights to 99.5%.
Served 77,000 customers, an increase of 14% over the same month last year.
Document views increased by 56% to 390,000 a month.
Employee use of the platform increased by 77% over the year to an average of 13.3 hours a month per employee.