Strategy
Developing plans that achieve goals.Planning & Execution
The execution of strategy and achievement of objectives and goals.Decision Making
Timely and effective decisions.Problem Solving
Resolving issues and troubleshooting problems.Risk Management
Identifying and treating risks before they become problems.Productivity
The output the employee generates in a unit of time such as a month or day.Turnaround Time
Timely response to requests.Work Quality
Outputs that are valuable to your organization. For example, an analysis document that is fit for purpose, complete, accurate, credible and actionable.Relationships
Employees who build positive relationships with stakeholders such as investors, regulators, partners, customers, communities and other employees.Influencing
Influencing such as obtaining funding or closing sales.Customer Service
Providing diligent service that leaves customers satisfied.Teamwork
Contributing to the work of others and team culture in some positive way.Leadership
Getting people moving in the same direction towards a common objective.Controls
Controlling processes and procedures to achieve uniform results.Analysis
Research, investigation and experimentation to develop new knowledge.Creativity
The creation of novel value such as an innovative process or design.Organization
Organizing processes, projects and activities.Compliance
Compliance to rules, regulations, standards, processes and practices.Knowledge
Contributing to the knowledge of the organization in some useful way. For example, an individual who is often asked questions as they are respected for their knowledge in a particular domain.Communication
Sharing valuable information in an effective way such as a manager who communicates an urgent problem and a solution.Change
Acting as an change agent.Notes
The performance objectives of individual employees are typically communicated upfront as part of a goal setting session.| Overview: Employee Performance | ||
Type | ||
Definition | Employee performance is the value that an individual adds to an organization in a period of time. | |
Related Concepts | ||
