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21 Types of Employee Performance

 , April 14, 2018
Employee performance is the value that an individual adds to an organization in a period of time. The following are common types of employee performance.

Strategy

Developing plans that achieve goals.

Planning & Execution

The execution of strategy and achievement of objectives and goals.

Decision Making

Timely and effective decisions.

Problem Solving

Resolving issues and troubleshooting problems.

Risk Management

Identifying and treating risks before they become problems.

Productivity

The output the employee generates in a unit of time such as a month or day.

Turnaround Time

Timely response to requests.

Work Quality

Outputs that are valuable to your organization. For example, an analysis document that is fit for purpose, complete, accurate, credible and actionable.

Relationships

Employees who build positive relationships with stakeholders such as investors, regulators, partners, customers, communities and other employees.

Influencing

Influencing such as obtaining funding or closing sales.

Customer Service

Providing diligent service that leaves customers satisfied.

Teamwork

Contributing to the work of others and team culture in some positive way.

Leadership

Getting people moving in the same direction towards a common objective.

Controls

Controlling processes and procedures to achieve uniform results.

Analysis

Research, investigation and experimentation to develop new knowledge.

Creativity

The creation of novel value such as an innovative process or design.

Organization

Organizing processes, projects and activities.

Compliance

Compliance to rules, regulations, standards, processes and practices.

Knowledge

Contributing to the knowledge of the organization in some useful way. For example, an individual who is often asked questions as they are respected for their knowledge in a particular domain.

Communication

Sharing valuable information in an effective way such as a manager who communicates an urgent problem and a solution.

Change

Acting as an change agent.

Notes

The performance objectives of individual employees are typically communicated upfront as part of a goal setting session.
Overview: Employee Performance
Type
Definition
Employee performance is the value that an individual adds to an organization in a period of time.
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Employee Performance

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