Organizational resilience is the ability of an organization to endure stress and change. Future organizations will be far stronger than you or your current competitors. In order to survive into the future, an organization must become the future before the future does. The following are common examples.
StrategyIdentifying and investing in meaningful change. This requires the ability to differentiate between valuable change and trivial industry trends that lead nowhere.
FinancesStewardship and management of financial resources and liquidity such that you can withstand a period of stress.Practices that don't damage the environment or the quality of life of the communities in which you operate.
The ability to identify, assess and manage risk by avoiding, reducing, transferring, sharing or accepting it. Resilience should not be viewed as another word for risk management as it is mostly about taking risk and leading change.
Designing things well reduces risk and helps you to lead into the future. For example, reliability engineering that allows your services to withstand stress.Doing more with less. For example, cutting costs and improving quality at the same time.Doing more with time. For example, using your organizational culture to avoid the negative office politics that distracts your competition.
Building processes, tools and structures such that you expect them to fail. For example, building things with no single point of failure.
CustomersStaying in tune with customers such that you can invent things they like. For example, engaging lead users who are pushing your products to their limits.
A process of brave experimentation whereby your people are trying things aggressively enough that failure is a regular process for you.
Vision & TasteKey employees who are able to direct the creative output of your firm into products in a way that makes sense. This requires vision and a sense of taste.
This is the complete list of articles we have written about organizational culture.
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