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What is a Service?

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A service is a product or offering that has intangible elements. Services offer something non-physical that you can't reach out and touch but that has value nonetheless. Examples of intangible elements of services include things like process execution, operations, knowledge, skill, support, ingenuity, management, leadership, professionalism and social aspects such as friendly staff.
Overview: Service
Type
Economics
Business Model
Definition (1)
A product or offering that has intangible elements.
Definition (2)
A product, activity or offering that derives significant value from intangible elements such as support, advice, process execution, operations, management and customer service.
Related Concepts
Product
Customer Experience
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Services

A list of common types of services.

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An overview of service issues with a list of examples.

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A list of common service features.

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An overview of service operations with examples.

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A definition of service business with examples.

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