Fast Moving Consumer Goods
A factory that produces apple juice performs a basic test on every bottle and a detailed test on several units in every batch. The units are selected for detailed testing using pseudorandom numbers.Vehicles
A high speed train manufacturer runs a detailed test on every component produced that includes manual and automated verifications.Services
A web site monitors the average response time per page for all customer interactions and generates an incident ticket when the service is unacceptably slow.Customer Service
A chain of retail stores tests the quality of customer service with secret shoppers.Food Services
An airline tests the quality of its inflight meals with statistically significant samples that verify a variety of food safety parameters. A separate program of quality control takes less frequent samples for sensory analysis to make sure the meals taste good.| Overview: Quality Control | ||
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