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Corporate Reputation vs Corporate Image

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Corporate reputation are the collective ideas that the public hold about your firm. Corporate image are the collective visual, emotional and cognitive associations that the public hold about your firm.

Corporate Reputation vs Corporate Image

Corporate reputation is about ideas and covers how customers, employees, partners, communities and regulators view your business. This goes far beyond how likely customers are to choose your brand from a shelf. For example, your reputation for corporate governance and financial stability may impact your cost of capital and ability to attract partners.
Corporate image is mostly focused on marketing and includes factors such as brand recognition and the feeling associated with your customer experience. It is less about ideas and more about visual and emotional appeal. In some cases, customers may be less influenced by reputation factors such as financial stability than image factors such as a stylish design.
Corporate Reputation vs Corporate Image
Corporate Reputation
Corporate Image
Definition
The beliefs and opinions that customers, employees, partners, regulators and communities hold about a firm.
Visual, emotional and conceptual impressions that the public hold about a firm.
Focused On
Regulators
Partners
Media
Customers
Employees
Communities
Customers
Media
Scope
Beliefs
Opinions
Ideas
Visual symbols
Emotional impressions
Concepts
Beliefs
Opinions
Ideas

Corporate Identity

This is the complete list of articles we have written about corporate identity.
Brand Legacy
Brands
Corporate Colors
Image
Customer Experience
Mission
Reputation
Organizational Culture
Vision
Visual Identity
More ...
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