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What is Preventive Action?

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Preventive action is a plan to fix something that's not a problem yet. The action is based on data analysis or the insights of managers, employees, partners or customers. Technically it can't be based on customer complaints since that's already a problem.
In many cases, preventive actions come out of risk analysis or quality improvement initiatives. They tend to have a high rate of return on investment as its often far cheaper to address something before it becomes a problem.
Overview: Preventive Action
Alternate Spelling
Preventative Action
(equally correct but less common)
Management strategy
Risk Management
Customer Service
Organizational Culture
Performance Management
Financial Management
Preventative action deals with uncertainty. As such, it can be difficult to build a concrete business case to support preventative action.
It is often difficult to achieve executive support for preventative action, as business leaders may see it as a theoretical and low priority activity.
Next: Continuous Improvement

Management Strategy

This is the complete list of articles we have written about management strategy.
Business Transformation
Capability Analysis
Capability Management
Change Control
Change Management
Fail Well
Last Responsible Moment
Management By Exception
Management Strategy
Management Strategy II
Message Framing
Nudge Theory
Organizing Principle
Performance Management
Political Capital
Preventive Action
Process Improvement
Process Reengineering
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Strategic Planning
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