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Preventive action is a plan to fix something that's not a problem yet. The action is based on data analysis or the insights of managers, employees, partners or customers. Technically it can't be based on customer complaints since that's already a problem.
In many cases, preventive actions come out of risk analysis or quality improvement initiatives. They tend to have a high rate of return on investment as its often far cheaper to address something before it becomes a problem.|
Alternate Spelling | Preventative Action(equally correct but less common) | Function | Management strategy | Value | | Challenges | Preventative action deals with uncertainty. As such, it can be difficult to build a concrete business case to support preventative action.
It is often difficult to achieve executive support for preventative action, as business leaders may see it as a theoretical and low priority activity. |
Next: Continuous Improvement
Management Strategy
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