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What are Business Rules?

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Business rules are a way to represent business processes, policies and procedures as a series of conditional statements that may be represented as text or a decision tree. These are commonly used to train employees, support decision making and automate business processes. Business rules are unambiguous bright line rules that resolve to true or false. These should not be confused with guidelines or policies that may leave room for interpretation.

Examples

If a customer arrives welcome them.

When a customer sits down give them a hand towel.

If it is summer, chill hand towels to 10 degrees Celsius.

If it is winter, heat hand towels to 27 degrees Celsius.
Overview: Business Rules
Function
Business Analysis
Definition
Unambiguous bright line business directives that resolve to true or false.
Value
Documenting a business process.
Related Techniques
Business Process
Decision Tree
Conditional Statement

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