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What is Quality Assurance?

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Quality assurance is the process of preventing quality failures.

Definitions

  1. The day-to-day operational process of achieving quality objectives.
  2. The practice of managing quality in the development, production and delivery of products and services.
  3. A comprehensive approach to quality that goes beyond detecting non-conformances by addressing the causes of quality issues such as designs, inputs, processes, systems and human factors.
Overview: Quality Assurance
Type
Related Concepts

Quality

This is the complete list of articles we have written about quality.
Benchmarking
Branding
Conformance Quality
Cost Of Poor Quality
Credence Quality
Critical To Customer
Critical To Quality
Customer Satisfaction
Data Quality
Defect Density
Defect Rate
Defensive Design
Design Quality
Document Quality
Durability
Ease Of Use
Experience Quality
Figure Of Merit
Fit For Purpose
Imperfection
Information Quality
Non-Functional Testing
Operational Testing
Perceived Value
Planned Obsolescence
Pokayoke
Product Quality
Quality
Quality Assurance
Quality Control
Quality Culture
Quality Examples
Quality Improvement
Quality Management
Quality Metrics
Quality Objectives
Quality Of Life
Quality Policy
Quality Requirements
Quality Testing
Recovery Paradox
Regression Testing
Reliability
Reliability Engineering
Resilience
Reusability
Service Quality
Types of Quality
Usability
Acceptance Testing
Work Quality
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Quality Assurance

A few quality assurance techniques.

Quality Assurance vs Quality Control

The difference between quality assurance and quality control.

Quality Assurance Examples

An overview of quality assurance with a few examples.

Continuous Improvement

A definition of continuous improvement with examples.

Quality Policy

A list of common elements of a quality policy.

Acceptance Criteria Examples

A definition of acceptance criteria with examples.

Ishikawa Diagrams

The definition of ishikawa diagram with examples.

Problem Analysis

Common problem analysis techniques.

Quality Goals

Examples of measurable quality goals.

Types of Quality

A list of quality types.

Quality vs Value

The subtle difference between quality and value.

Quality Metrics

The common types of quality metrics.

Service Quality

The primary types of service quality.

Experience Quality

The common types of experience quality.

Critical To Customer

A definition of critical to customer with examples.

Design Life

An overview of design life with examples.

Planned Obsolescence

The common types of planned obsolescence.

Quality Objectives

The definition of quality objectives with examples.

Credence Quality

A definition of credence quality.
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