Process Improvement
Measuring and optimizing the efficiency and quality of processes to eliminate waste, bottlenecks and errors.
Quality Management
Ensuring that products, services and processes are high quality.
Supply Chain Optimization
Measurement and optimization of the end-to-end supply chain including procurement, logistics, receiving, warehousing, shipping and distribution.
Capacity Planning
Forecasting and planning to meet future production and service capacity demand.
Inventory Management
Optimization of inventory to meet demand while controlling cost.
Manufacturing Analysis
Process improvement and other analysis such as capacity planning for manufacturing.
Cost Analysis
Cost estimates, cost-benefit analysis, return on investment, cost variance, activity-based costing and other cost related measurements.
Root Cause Analysis
Determining the root cause of incidents, issues and performance shortfalls.
Performance Metrics
Calculating and reporting operations metrics.
Workforce Planning
Analysis of competencies, productivity and resource needs.
Asset Utilization
Measuring how efficiently an organization uses its physical, financial and intangible assets.
Risk Management
Identifying and planning to manage operational risks.
Operations Projects
Requirements analysis and other support for operations projects.
Gap Analysis
Analysis of the current state of processes, practices and systems to identify improvements.
Process Re-engineering
Going beyond optimization to rethink and restructure processes.
Customer Service Analysis
Analysis of customer service related operations such as call centers.
Supplier Performance
Selecting, monitoring and evaluating partners, vendors and suppliers.
Sales and Operations Planning
Forecasting sales and using this to plan operations such as production volumes.
Environmental Impact Analysis
Evaluating the environmental impact of your operations such as waste and emissions.
