Next: Business Analysis
Measuring and optimizing the efficiency and quality of processes to eliminate waste, bottlenecks and errors.
Ensuring that products, services and processes are high quality.
Supply Chain Optimization
Measurement and optimization of the end-to-end supply chain including procurement, logistics, receiving, warehousing, shipping and distribution.
Forecasting and planning to meet future production and service capacity demand.
Optimization of inventory to meet demand while controlling cost.
Process improvement and other analysis such as capacity planning for manufacturing.
Cost estimates, cost-benefit analysis, return on investment, cost variance, activity-based costing and other cost related measurements.
Root Cause Analysis
Determining the root cause of incidents, issues and performance shortfalls.
Calculating and reporting operations metrics.
Analysis of competencies, productivity and resource needs.
Measuring how efficiently an organization uses its physical, financial and intangible assets.
Identifying and planning to manage operational risks.
Requirements analysis and other support for operations projects.
Analysis of the current state of processes, practices and systems to identify improvements.
Going beyond optimization to rethink and restructure processes.
Customer Service Analysis
Analysis of customer service related operations such as call centers.
Selecting, monitoring and evaluating partners, vendors and suppliers.
Sales and Operations Planning
Forecasting sales and using this to plan operations such as production volumes.
Environmental Impact Analysis
Evaluating the environmental impact of your operations such as waste and emissions.