Telecommuting
Allowing employees to work from home and other remote locations by connecting to shared resources over the internet.Customer Service
Providing customer service through digital channels such as messaging or video chat.Ecommerce
Selling things through digital locations.Digital Marketing
The end-to-end marketing process including product development, promotion, pricing, distribution and customer service can be conducted with digital tools such as communication platforms.Digital Advertising
Reaching customers with a message in digital environments for a fee.Digital Products
Producing and selling products that have no tangible form. For example, a downloadable video game.Digital Services
Services that are provided electronically such as an brokerage account that allows customers to buy and sell investments.Digital Markets
Electronic markets such as a stock market.Electronic Billing
Sending electronic invoices and bills to customers over networks.Electronic Payments
Paying employees, vendors, suppliers, partners and others with electronic payments.Competitive Intelligence
Developing knowledge of competitors and competitive situations. For example, a service that publishes lists of customers that are currently in the market for IT infrastructure including estimates of their budget and requirements.Market Research
Connecting with customers to understand their needs, perceptions and preferences using digital tools such as an online survey or interview over video chat.Electronic Procurement
Procuring goods and managing suppliers with digital tools.Data Integration
Obtaining data and events from external systems. For example, a train company that integrates with an earthquake early warning system so that they can shutdown infrastructure automatically in the event of an earthquake.Software as a Service
Using business software that is operated and managed by vendors on cloud infrastructure. This can be contrasted with the older model of installing business software on your own machines and maintaining your own data centers.Platforms
Building your own systems, applications, products and services on computing and software platforms managed by vendors.Business Process Outsourcing
Outsourcing entire business processes such as customer service or manufacturing. This typically involves integrating with these services over the internet.Overview: Electronic Business | ||
Type | ||
Definition (1) | Business activity over the internet. | |
Definition (2) | Business activity over external computer networks. | |
Also Known As | eBusinesse-business | |
Related Concepts |