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58 Examples of IT Capabilities

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IT capabilities are services and practices that are delivered by an information technology organization, department or team. These can be listed out and evaluated as part of capability management - an approach to management that views an organization as a collection of capabilities that can be measured, benchmarked and improved. The following are common IT capabilities.
Access Management
Analytics
Application Development
Asset Management
Backup & Restore
Business Analysis
Business Architecture
Capacity Management
Change Control
Change Management
Compliance
Configuration Management
Contract Management
Data Architecture
Data Center Operations
Data Governance
Data Science
Database Services
Deployment Management
End-user Computing e.g. mobile devices
IT Budgets
IT Gap Analysis
IT Governance
IT Metrics
IT Modernization
IT Operations / Devops
IT Risk Management
IT Strategy
Incident Management
Information Architecture
Information Security
Infrastructure Management
Master Data Management
Media Services
Partner/Supplier Management
Personal Data Protection
Problem Management
Procurement
Program Management
Project & Portfolio Management
Project Estimates
Provisioning
Quality Assurance & Testing
Release Management
Reporting
Service Continuity
Service Desk / End-user Support
Service Level Management
Service Management
Stakeholder Management
System Architecture
Systems / Data Integration
Systems / Software Design
Systems Analysis
Systems Development
Training
User Experience Design
Visual Design
It is possible to list capabilities at several levels of detail whereby top level capabilities such as information security can be decomposed into component capabilities such as patch management.
Capabilities can be evaluated against a maturity model. For example, project management can be evaluated against a methodology or a body of knowledge.
Entities in your organization such as systems or teams can be evaluated in terms of capabilities. For example, if you have 230 systems you can list standard capabilities such as backup & restore and confirm which systems have this capability.
Overview: IT Capabilities
Type
Definition
Services and practices that are delivered by an information technology organization, department or team.
Related Concepts

Information Technology

This is the complete list of articles we have written about information technology.
AI
Algorithms
App Management
Audit Trail
Automation
Autoscaling
Benchmarking
Business Software
Choreography
Cloud Computing
Cloud Scaling
Code Smell
Coding
Complexity Hiding
Computing
Cryptography
Dark Data
Data
Data Architecture
Data Dredging
Data Infrastructure
Data Integration
Data Science
Data Security
Data Wrangling
Databases
Deep Magic
Digital Transformation
Diy
Edge Computing
Emergence
Endpoints
Enterprise Architecture
Event Processing
Gamification
High Availability
Honeypot
Horizontal Scale
Incidents
Information Science
Information Security
Information Technology
Integration
IT Architecture
IT Artifact
IT Assets
IT Biases
IT Capabilities
IT Controls
IT Gaps
IT Goals
IT Governance
IT Lifecycle
IT Management
IT Metrics
It Metrics
IT Objectives
IT Operations
IT Planning
IT Risks
IT Services
IT Strategy
IT Support
Key Stretching
Last Mile
Least Privilege
Low Technology
Managed Services
Master Data
Modernization
Mods
Network Arch.
Network Infra.
Networking
Office Automation
Operating Systems
Over-Automation
Overlay Network
Password Entropy
Payback Period
Peer-to-peer
Precomputation
Proof Of Work
Quality Assurance
Regression Testing
Reputation Systems
Robotics
Self Service
Service Level
Service Management
Software
Software Quality
Solution Architecture
Space
Strategic Planning
System Architecture
Systems
Technical Skills
Technology
Technology Culture
Technology Issues
Technology Strategy
Unstructured Data
Utility Computing
Workload Automation
Zero-day
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