Working-level is a role that produces an end-result. The term is often applied to any roles that aren't considered a leadership, executive management or middle management role. The following are illustrative examples.
OrganizationsIn the context of an organization, working-level is typically used to refer to roles that deliver work as opposed to providing strategies, plans and direction. For example, managers and staff who provide customer service are typically considered working level.
Negotiation & AgreementsThe term working-level is often used in in the context of negotiations whereby leaders agree to basic principles and appoint work-level representatives to work out the details of an agreement.
In the context of a program or project, leaders may be responsible for mission, vision, principles, strategy, financial management and governance. Planning, scheduling, budgeting, implementation and operations may be considered working-level.
This is the complete list of articles we have written about organizational structure.
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