Handling criticism well | Not gossiping or complaining |
Sending an agenda before meetings | Keeping meetings short and to the point |
Prioritizing work to always be working on high value things | Taking on action items |
Meeting commitments | Setting goals |
Providing others with timely feedback | Documenting meeting minutes |
Quickly letting people know when there’s a problem | Focusing on tasks without becoming distracted |
Being friendly and social at work | Paying attention to detail |
Criticizing in a constructive and positive way | Researching and learning |
Listening with intent to understand | Trusting others and placing confidence in them |
Being an agent of change | Arriving on time for things |
Respecting other people’s time | A willingness to face political battles |
A willingness to take on stressful situations | Building and sustaining relationships |
Solving the root cause of problems | Building up others |
Enjoying a sense of team comradery | Supporting the decisions of upper management and making them happen |
Experimenting, testing and seeking data | Accepting accountability for failures or mistakes |
Working with a sense of urgency | Taking initiative to be the change you want to see |
Being open and flexible | Being approachable and helpful |
Managing and setting expectations | Documenting decision rationales |
Making timely and reasonable decisions | Planning ahead |
Avoiding overthinking and overplanning | Designing-out problems |
Solving problems with design thinking | Being respectful and polite |
Being patient with others where it makes sense e.g. customers | Taking on responsibility |
Making reasonable decisions despite ambiguity | Maintaining a professional appearance |
Building upon what others say | Trying to be nice to others |
Refining your work to a high standard of quality | Leading conversations |
Seeking out feedback | Being honest, direct and candid |
Reading the emotion behind words | Asking questions |
Considering fair criticism and trying to improve | Questioning assumptions – particularly your own |
Seeing the humor in situations that could have been stressful | Challenging mediocrity |
Rewriting the rules | Daydreaming and cultivating the imagination |
Trying to see the good and potential in others | Examine your own behavior, performance and results in a realistic light |
